Support

At NioPlay Casino, your smooth gaming experience is our main objective. We know that questions can pop up when you least expect them. That’s why our dedicated support crew is on standby around the clock, ready to provide clear, effective solutions so you can get right back to the action.

Get Instant Help with 24/7 Live Chat

Need an answer right now? Our Live Chat is your direct line to immediate assistance. Connect with a real person in moments, any time of day or night. This is the fastest way to resolve queries about your account, a game, or your 50% on First Purchase bonus. Our team is trained for rapid responses to get you moving again without delay.

Comprehensive Assistance via Email

For more detailed inquiries or if you need to share documents, our email support is the perfect channel. Send your questions to support@nioplay.net, and a specialist will personally review your case. We are committed to providing a thorough, helpful response within 24 hours, ensuring even the most complex issues are handled with care and precision.

Your On-Demand Answer Hub: The FAQ Center

For quick resolutions on your own schedule, our FAQ Center is packed with information. It’s your go-to resource for common questions about deposits using Visa or PayPal, bonus terms, and game rules. This knowledge base is designed to give you immediate answers, empowering you with the information you need, whenever you need it.

Our support specialists are experts on every aspect of NioPlay Casino. Whether you have a question about a transaction with a Gift Card, a feature in a NetGaming slot, or a technical issue, you're in capable hands. Don't hesitate to reach out; we're here to ensure your time with us is seamless and rewarding.